Locks and security

How to set my combination lock?

Please click here for a complete guide to all eminent locks.

What is a TSA lock?

The protection of your luggage is of utmost importance to us. For that reason, our suitcases are equipped with so-called TSA locks. Learn more about this special security lock here.

How can I open my trolley if I lost the Numbers from the combination lock?

If you cannot remember your code, we are happy to help you at any time.